A worker walks between lanes of roll cages and crates at a cross-dock while a forklift passes the open dock doors.

Guide · Updated 13 November 2026

RTI tracking.

RTI tracking tells you where your returnable transport items are: every roll cage, dolly, pallet and crate, who holds it and how many each depot, carrier and customer owes you. This guide compares the four methods and lists what the software has to do.

01

Where your roll cages go missing.

Most roll cages are not stolen. They go missing in four ordinary moments, and each one looks harmless on the day.

Two people hand over stacked reusable roll cages at a delivery door.
120out74back46missing
  1. 1At dispatch

    The count on the CMR is a guess.

    The driver writes 120 because the order says 120. Nobody counts at 06:00, so the first error is on paper before the truck leaves.

    CMR: 120, not counted
  2. 2At the customer

    Your roll cages become their stock.

    Empties sit on their site for weeks, get used for their own shipments or leave with another supplier.

    Day 9: 46 still on site
  3. 3At pickup

    The driver takes what is ready, not what is owed.

    74 come back from a drop of 120. Writing down the gap is nobody's job, so it leaves the record the same day.

    Collected 74 of 120
  4. 4At month end

    The balance is your word against theirs.

    Your spreadsheet says 46. Their answer is that everything went back. Without proof per handover you write it off and order new roll cages.

    Written off: 46 roll cages

Tracking closes each of these moments with one scan at the handover: who handed over, who received and how many.

02

Four ways to track RTIs.

Most companies combine two: a low-cost label on every item, and a live tracker on the few assets where position matters.

  1. A QR code label on the side of a reusable crate.

    Barcode or QR label

    Cost per item: lowest
    What it tells you
    Where it was last scanned, and by whom
    What you need
    Phones or scanners at each handover
    Best for
    Exchanges and balances between partners
  2. An RFID label with a copper antenna on a reusable crate.

    RFID tag (UHF)

    Cost per item: low per tag, readers cost more
    What it tells you
    That it passed a dock door or gate, with no manual scan
    What you need
    Readers at doors and gates
    Best for
    High volumes through fixed dock doors
  3. A Bluetooth tag tied to the frame of a roll cage.

    Bluetooth tag (BLE)

    Cost per item: medium
    What it tells you
    Which site or zone it is in now
    What you need
    Phones or gateways nearby
    Best for
    Pools and yards that need presence, not only handovers
  4. A GPS tracker bolted to the cage of an IBC.

    GPS or LTE tracker

    Cost per item: highest
    What it tells you
    Its position anywhere, live
    What you need
    Nothing on site, a battery to charge
    Best for
    High-value loads, theft and dwell time

Costs are relative. Ask every vendor for the full cost per item, readers and gateways included, not only the tag.

03

What good RTI tracking software does.

Use this list to compare vendors. Each line is something a buyer can test in a demo.

  • 01Keeps a balance per depot, carrier and customer.Who holds how many of your roll cages, dollies and pallets today, without a spreadsheet.
  • 02Records proof at every handover.A scan, a count and a signature or photo, so a dispute takes minutes.
  • 03Works for partners without an IT project.Carriers and customers confirm on their own phone.
  • 04Settles deposits and rental.Statements that partners accept or dispute in one place.
  • 05Connects to your ERP.Packaging movements next to orders and invoices in SAP or Microsoft Dynamics.
  • 06Reports reuse for PPWR.Trips per item and reuse rates, ready for the EU packaging rules.

04 Rotion

Written by Rotion.

Rotion is software for reusable packaging: pallets, crates, IBCs and roll cages. It does everything on the checklist above. We wrote this guide to be useful whichever tool you choose.

28%
S.01fewer assets lost
9%
S.02smaller fleet needed
575,310
S.03assets tracked

05

Questions buyers ask.

What is an RTI?

A returnable transport item is any reusable carrier used to move goods between companies: roll cages, dollies, pallets, crates, trays, kegs and IBCs. It goes out full and has to come back empty.

What is RTI tracking?

It is the record of where each returnable transport item is and who holds it. Every handover is scanned or counted, and the software adds the handovers up into a balance per partner.

What is a GRAI?

The Global Returnable Asset Identifier is the GS1 key for returnable assets. It identifies the asset type and, with an optional serial number, one single item. A barcode, a QR code or an RFID tag can carry it.

Do I need RFID to track RTIs?

No. Many pools start with counts per type at each handover, or a QR label per item. RFID pays off where high volumes pass fixed dock doors and a manual scan would slow the dock.

Work out your RTI loss.

RTI loss calculator